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Product information

• Where can I find detailed information about product features?

  In addition to product images, you can find detailed features such as color, material, warranty period on the product page and in the 'Product Description' section.

• Is the product original?

  ⇨ All products offered for sale in SOUQ AL ATRAK are 100% original.
  ⇨ Products offered through SOUQ AL ATRAK; It must be original, including those with promotions and discounts. The sale of illegally imitated, manufactured, manufactured counterfeit products in SOUQ AL ATRAK is strictly prohibited.
  ⇨ Sellers who open stores on the SOUQ AL ATRAK platform are carefully selected. These institutions have a responsibility to ensure that the products they offer to our customers are original.
  ⇨ Products are official distributor, importer or manufacturer guaranteed and invoiced. Our company takes all kinds of commercial and legal measures to prevent the sale of non-original products.
  ⇨ Although we carefully select our vendors and suppliers, we invite our customers, who have doubts about the authenticity of the product they purchased from our platform, to inform us so that we can conduct the necessary investigations.

• Do you only sell products of Turkish origin?

  All of the products and brands offered for sale are 100% domestic and Turkish products. Products and brands that are not of Turkish origin are not sold on our site.

• Can the price of the products change?

  Product prices may change due to different reasons such as market, seller, currency, campaign.
  ⇨ Change in market conditions,
  ⇨ Being offered for sale by different vendor companies,
  ⇨ Some product prices determined by companies; price change and updating according to the exchange rate,
  ⇨ Defining an extra discount in the basket for a product with a campaign,
  ⇨ Change in campaign dates or stock status

Order and Payment

• How can I order?